Shipping Policy
Every Bharati cookware piece is engineered for durability and packaged with high-grade protective insulation to ensure it arrives at your doorstep in pristine condition.
Last Updated: January 2025Fast 24–48 Hr Dispatch
Standard orders are verified, securely boxed, and dispatched from our central facility within 1–2 business days.
Pan-India Coverage
We partner with premier logistics providers (Delhivery, Bluedart, Ecom Express) covering 19,000+ PIN codes nationwide.
Free Shipping Over ₹999
Enjoy complimentary shipping on all prepaid orders valued at ₹999 or above. Flat ₹79 fee applies on smaller orders.
Cash on Delivery (COD)
COD is supported for orders up to ₹5,000 in eligible zones with a nominal ₹50 handling charge.
1. Order Processing & Verification
All orders placed Monday through Saturday before 5:00 PM IST enter processing on the same business day. Orders placed after 5:00 PM IST, on Sundays, or during public gazetted holidays are processed on the subsequent operational business day.
To avoid fraudulent activity or incorrect dispatch, high-value prepaid or COD orders may receive an automated WhatsApp confirmation or telephone verification before dispatch.
2. Estimated Delivery Timelines
Delivery timelines are counted from the moment your package is handed over to our courier partner:
| Destination Region | Coverage Cities | Estimated Days |
|---|---|---|
| Tier-1 Metros | Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune | 2 – 4 Business Days |
| Tier-2 Cities | State capitals, major industrial hubs & tier-2 urban centres | 3 – 5 Business Days |
| Rest of India | Tier-3 towns, rural taluks, North-East states & J&K | 5 – 7 Business Days |
* Delivery timelines can be subject to unforeseen delays such as extreme weather conditions, regional festivals, or local transport restrictions.
3. Shipping Charges & Thresholds
Orders valued at ₹999 and above ship for free. For orders under ₹999, a nominal flat rate of ₹79 applies.
A non-refundable handling fee of ₹50 is charged on COD orders to cover additional logistics verification.
4. Real-time Tracking & Delivery Attempts
As soon as your shipment is dispatched, you will receive an automated email and SMS notification containing your unique AWB tracking number and a direct live-tracking link. You can also monitor real-time shipment status at any time via our Track Order page.
Our delivery partner will make up to three (3) delivery attempts before returning the package to our warehouse (RTO). In the event of a failed delivery due to incorrect contact details or customer unavailability, our support desk will contact you to arrange re-dispatch.
5. Transit Damage & Tamper Protocols
All Bharati shipments are dispatched with tamper-evident security tape. If you notice that the outer parcel is torn, opened, or physically compromised upon arrival:
- Do not accept the parcel or mention "Package Damaged/Tampered" on the courier delivery sheet.
- Capture clear photos or a quick unboxing video showing the shipping label and condition.
- Notify our support team within 24 hours of delivery at support@bharaticookware.com with your order number. We will dispatch a free priority replacement immediately.
Have a question about an existing shipment?
Our customer logistics desk is available Monday through Saturday (9:00 AM – 6:00 PM IST) to assist with live tracking or delivery instructions.